Custom incentives

Custom incentives are available to businesses who install qualifying energy efficiency projects that are not eligible for rebates through other energySMART offerings.

Custom incentives are based on the therms saved from the energy efficiency project:

Project savings Incentive amount Incentive cap* 
2,500 - 15,000 therms saved/year
per therm saved
$350,000 per
> 15,000 therms saved/year
per therm saved


The building has permanent or semi-permanent residential tenants and is an apartment/condominium, college/university dormitory, assisted living facility or retirement community consisting of 5 units or more.

2,500 - 7,500 therms saved/year $0.60
per therm saved
 $350,000 per
> 7,500 therms saved/year $0.80 
per therm saved

Small business

Business uses less than 60,000 therms of natural gas annually, is independently owned and operated, and has fewer than 10 locations

> 2,500 therms saved/year $1.00 
per therm saved
 $350,000 per

*Incentives cannot cover more than 35 percent of the project cost.

Common projects include:

  • High-efficiency burner replacements
  • Burner and furnace controls
  • Process heat recovery technologies, including flue stack and condensing economizers
  • Regenerative thermal oxidizers
  • Condensate return system improvements
  • Building and process insulation
  • Combined Heat and Power
  • Air side measures:
    • Make-up air units
    • Energy recovery ventilators

Please note: you must obtain pre-approval and final approval to receive custom incentives for an energy-saving project.


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Find answers to the most frequently asked questions about custom incentives.

Review FAQ

Pre-approval application

In order to receive a custom incentive, you must obtain a pre-approval notice from energySMART before purchasing equipment or starting project work.

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