FAQ

Q: How do you submit an instant discount application?

A: There are two easy ways to submit your instant discount application.

    1. Paper application
      You can mail in a hard copy of the application and signed invoice. Just make sure Contractor Circle installing member is checked in the Rebate check section on page one.

    2. Online instant discount portal application
      Use the instant discount portal to apply for the rebate.

Q: What information is required on the customer invoice for an instant discount?

A: You should submit a signed copy of the customer’s invoice with your instant discount application. The invoice should include:

    • Your business name and contact information
    • Installation and purchase dates of equipment/improvements (if they are different)
    • Manufacturer and model of equipment/improvements
    • Total cost of installation, itemized by product
    • Proof of payment or payment terms
    • The full and correct instant discount amount deducted from the purchase price, clearly labeled as an energySMART or Nicor Gas rebate
    • Customer signature on final invoice indicating that they received the rebate as an instant discount

Q: What if I forgot to get the customer’s signature on the final invoice?

A: Contractor Circle installing members have the option to submit a rebate invoice checklist that includes the total instant discount amount and customer signature along with the unsigned final invoice.

Q: What information is included on the instant discount check or direct deposit?


A: Checks

One check will be issued per rebate application. On the check, you will find:

  • Consolidation ID (application ID assigned by our rebate processor)
  • All measures installed/services performed (up to 10 measures) with unique tracking numbers
  • Type of equipment installed
  • Account holder (customer’s) name
  • Installation address
  • Check number
  • Check amount
  • Check date

Direct deposit

Direct deposit payments may include more than one application, if more than one application was submitted for the date range. Once a deposit has been made, a confirmation email will be sent to the email address on record. In the direct deposit email, you will find:

  • Consolidation ID (application ID assigned by our rebate processor)
  • All measures installed/services performed (up to 10 measures) with unique tracking numbers
  • Type of equipment installed
  • Account holder (customer’s) name
  • Installation address
  • Check number
  • Check amount
  • Check date